You find out about outages because users call.
Services
Infrastructure Monitoring
Knowing what is happening before it becomes an outage.
Visibility over networks, devices and services so you can anticipate problems instead of reacting to them.
The service
Infrastructure Monitoring
Monitoring makes it possible to know what is happening across a technology infrastructure before a problem becomes an outage. We work with tools and solutions for network and device monitoring that provide greater visibility over how the infrastructure behaves.
What it includes
- Network and device monitoring
- Visibility over infrastructure behaviour
- Supervision of technology services
- Integration with NetClad360, our own monitoring platform
When it applies
You probably need this service if…
If any of these describes your situation, a conversation with our team is a good starting point.
You operate several sites and have no single view across them.
You need data to support capacity decisions.
Our process
How we run the project
The same methodology applies to every project, adjusted to its size and characteristics.
01
Diagnosis and planning
We analyse the project’s needs, objectives and current conditions to define technical requirements and set a work path.
02
Design and organisation
We define the solution, resources, responsibilities, priorities and timelines needed to carry the project forward efficiently.
03
Implementation
We execute the solution according to the agreed plan. When the project calls for it, we use agile methodologies such as Scrum.
04
Validation
We verify that the implemented solution meets the defined requirements and works according to the agreed objectives.
05
Support and follow-up
Our work does not end at implementation. We follow up to keep the solution running correctly and to spot improvement opportunities.
Related services
Services that work well alongside
IT Consulting
We help companies identify needs, evaluate alternatives and make better infrastructure and technology decisions.
Learn moreNetwork Audit
We evaluate network infrastructure to identify problems, risks, capacity, performance and points of failure.
Learn moreIT Infrastructure and Networks
Design, implementation and evolution of technology infrastructure: structured cabling, enterprise networks, active and passive equipment.
Learn moreKnowing what is happening before it becomes an outage.
Tell us about your situation and we will tell you honestly whether this is what you need.